Improving Performance Through Technology Our goal is to help you boost performance through the innovative use of custom-tailored technology. ABN's expert staff of consultants, engineers, and technicians provides a comprehensive range of services, including: IT and Business Consulting Custom Design of IT Strategy and Network Infrastructure Design Installation, and Administration Project Management Hardware and Software Sales and Support Flexible Maintenance Plans IT and business consulting At ABN, we're not trying simply to solve your technological problems. Our overriding goal is to help you use information technology to make your business more successful. And we think that's a critical distinction. Our action plan involves: Gaining an understanding of your business objectives, how your business operates, and the challenges you face Analyzing your business needs from workflow and security to data availability and office automation Researching, creating, and applying innovative solutions that cost-effectively address the needs we have identified together Our extensive experience working with a variety of small- and medium-sized businesses in a broad range of industries enables us to efficiently and skillfully take advantage of the latest technology to give your business the competitive edge you seek. ............................................................................. Custom Design of IT Strategy Once we have thoroughly analyzed your business needs, our technology experts utilize their vision, technical knowledge, creativity, and experience to design a new IT strategy to help you achieve your business goals using a standards-based and secure approach. ............................................................................. Network Design and Infrastructure After we devise an IT strategy for your business, we custom-design the network to fit your current and future requirements. Because this network is tailored specifically to your business, it can be adapted to meet any set of human or geographic requirements, or any pre-existing conditions. The infrastructure that we create is so flexible that we literally can provide every imaginable IT-related service within it. And you'll find that our solutions are surprisingly affordable. ............................................................................. Installation and Administration Following the completion of the network design, the next step is implementation. We install the network, carefully integrating all the technological components, and checking and re-checking that the infrastructure works smoothly and reliably. Ongoing administration of the network involves monitoring to make sure it continues to operate as planned and also adapting to any changes that may become necessary over time. ............................................................................. Project Management We skillfully coordinate the multiple vendors involved in any project, including builders, banks, telephone companies, software vendors, cabling companies, providers of scanners and printing/imaging devices, and others. As manager of the overall process, we take responsibility for trouble-shooting, problem-solving, and working directly with appropriate representatives to ensure the project is completed as planned. ............................................................................. Hardware and Software Sales and Support Our in-depth analysis of your technological requirements combined with our comprehensive understanding of your business enables us to determine the hardware, software, and support you need to maximize productivity. The strategic partnerships we have established with a number of leading IT companies allow us to supply you with the most appropriate products for your needs easily and cost-effectively. Our engineers and technicians are trained and certified to provide ongoing support as needed. ............................................................................. Flexible maintenance plans We offer flexible maintenance plans designed to meet the specific needs of each customer. Plans are available to cover network, hardware, and administration needs, and can be on-site or remote. In all cases, our emphasis is on priority service, including quick turnaround with a guaranteed response time, and loaner equipment, so that business disruption is kept to an absolute minimum.